Terms of Service

Consulting is an appointment based service.  Emergency service (defined as service without an appointment, outside normal business hours, or holiday/weekends) is billed at $185/hr (1hr minimum) plus $50/hr for travel.  Scheduled on-site service is billed as a 30 minute per day minimum and in 15 minute increments thereafter plus $20/hr for travel.  Scheduled remote support service is billed in 15 minute increments.  Appointments canceled without 24 hours notice are assessed a $30 cancellation fee.  Any parking or building access fees encountered will be billed to the customer.  Shipping and handling charges cannot be refunded.  Invoices, statements, documentation or other paperwork are sent via email; any communication requiring postal mail is assessed a $5 processing fee plus postage.  Future consulting will not be available to any customer with an account balance 15 days past due.  People Technology reserves the right to change terms, fees, and other restrictions, or to refuse/discontinue service at any time.  Any work performed at your premises or invoice payment indicates your acceptance of these terms.

   Adobe PDF align= Remote Support Agreement

   Adobe PDF Consulting Services Agreement


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